At Lincoln Health System, our goal is to provide excellent care and service. We value the opinions and the feedback of those we serve. Your feedback - whether it is a commendation on a job well done or a suggestion for improvement - is shared with the health system leadership and the staff. Your feedback, shared with a member of our team listed below or emailed to firstname.lastname@example.org will help us meet our goal of providing excellent care and service to our community.
Lincoln Health System utilizes Press Ganey, an independent research firm, to conduct our patient satisfaction surveys. After receiving care at one of the LHS facilities, patients may receive a survey in the mail along with a postage-paid envelope to be completed and returned. Patients may also receive a survey via email that can be completed online. Individual responses remain confidential and anonymous unless you request to be contacted by a staff member.
Patient safety concerns can be reported to The Joint Commission:
- At www.jointcommission.org, using the "Report a Patient Safety Event" link in the "Action Center" [see figure 2] on the homepage of the website
- By fax to 630-792-5636
- By mail to: Office of Quality and Patient Safety, The Joint Commission, One Renaissance Boulevard, Oakbrook Terrace, IL 60181