Registration / Admissions

Lincoln Medical Center offers a convenient registration and admissions process for all patients, regardless of the reason for being admitted to the hospital. The admissions area is located in the front lobby of the hospital on the main level.

Our pre-registration department will contact you at home prior to your scheduled visit to verify your information. Pre-registration will save time upon your arrival to the hospital. You will be asked to give your demographic and insurance information over the phone. Once you arrive at the hospital, you will need to check in at the admissions desk for a copy of your insurance card and a signature on a consent form.

If you are not comfortable giving admissions information over the phone, please check in at the admissions desk thirty minutes in advance of the scheduled appointment. Bring a driver's license, insurance cards and any written orders from your doctor.

We can also direct you to a Financial Counselor, if you need to make financial arrangements for any out-of-pocket expenses incurred. The financial counselor can be contacted by calling 931-438-7482 or by coming to the office Monday-Friday from 8:00am-4:30pm.

Self Pay Discount

A Self Pay Discount will be offered to uninsured patients who receive services that are payable to Lincoln Medical Center, Patrick Rehab, EMS and Behavioral Health. Uninsured patients are patients that do not have valid insurance coverage for medical services they receive. The Self-Pay discount is currently set at 40% of total billable charges. The discount is based on the THA computation of the maximum hospital collection rate from the uninsured in compliance with Tennessee Code 68-11-262 effective for the calendar year. This policy does not include employee pharmacy charges, employee supplies, contract drug screens, and instrumental classes offered to employees or to the community.

Any additional discounts requested that are not covered in this policy must be referred to administration for further recommendations.

Charity Allowances

Individuals' accounts can be classified as charity and/or indigent care at a time after it is documented that they meet the criteria. This determination can be made at admission, or later by a Lincoln Medical Center Financial Counselor of the Lincoln County Health System/State of Tennessee Department of Human Services Case Worker. The governing body of the Health Care Facilities will approve the amount of charity given for a fiscal year.

Criteria for Charity Care

It must be documented that the patient:

  1. Has no current valid insurance coverage to cover balance of account and is not eligible to receive Public Assistance or other insurance. Persons with exhausted Medicare and Medicaid benefits would be considered without valid insurance, unless they are eligible to apply for additional days.
  2. They must have one or more of the following indications of inability to pay.

Indicators for Inability to Pay

A.

A patient is determined eligible for charity when the annual income of the individual or family unit falls into the poverty level guidelines. The poverty income guidelines are published annually in the Federal Register. The up to date Federal Poverty Guidelines are found on this web site www.aspe.hhs.gov/poverty. This data will be used to determine the percentage of poverty status. When the percentage of poverty level is determined, that is what will determine the percentage of charity write off. There are temporary factors such as short-term layoff, unemployment, disability, or a confirmed hardship that will also be considered. An evaluation of available assets will be essential to determine eligibility for charity. If there are sufficient assets to liquidate to pay the debt, then charity may be denied. Charity will be given only after all other individual resources have been exhausted.

B.

No job or other regular source of income and patient completes a financial statement with supporting documentation indicating inability to pay.

C.

The patient’s total responsibility of necessary expenses exceeds one-half of their annual salary and they have not set up and/or fulfilled any payment arrangements. This indicates they are probably unable to pay the total bill.

D.

The patient or responsible party have completed a financial statement that indicates they are unable to pay for services. This financial statement should include their income, expenses, assets, and liabilities along with supporting documentation requested (i.e., tax return, check stubs, itemization of expenses and/or canceled checks).

E.

A current Medicaid recipient who has exhausted days/visits or incurs non-covered Medicaid charges will be considered as charity without further documentation.

F.

Any uncollectible balance on a patient who dies as insolvent will be considered as charity with proper court notice without further documentation.

G.

Upon our facility receiving approved bankruptcy acknowledgement, the uncollectible balance of the recipient will be classified as charity without further documentation.