Skip to main content

Patients & Visitors

At Lincoln Health, our patients are more than names; they are our friends and neighbors. We are committed to meeting the health care needs of our county’s residents by providing seamless care throughout every stage of life with our network of facilities and comprehensive services.

Please review the resources below to prepare for your time with us at Lincoln Medical Center, whether you are a patient or a visitor. The information below is intended to help with some of our frequently asked questions and make your experience the best it can be.

For our patients, the LMC Patient Portal provides you access to your health information online at any time.

Our goal is to provide the best patient care. If, at any time, you have questions or concerns about the quality of care that you or a family member are receiving or have received at our hospital, do not hesitate to speak with your nurse or the nursing supervisor. If you feel that we didn’t resolve your issue, or you have feedback, please dial “0” on any hospital phone to contact the patient representative with your compliments, complaints or concerns.

Calling Patient Rooms/Phone Usage

Patient Information Desk:
931-438-1100

If you know the room number of the patient you are calling, dial 438-1 + the three-digit room number.

Cell Phone Usage:
Cell phones are allowed in most areas of the hospital. Restricted areas are marked accordingly. If you must use your cell phone, please speak in a low voice so as not to disturb the privacy and comfort of other patients and visitors.

Patients – What to bring for your hospital stay

Bring insurance card(s), driver’s license, a list of all current medications, personal toiletries and night clothes for overnight stays. Refrain from bringing valuables, jewelry or excessive cash with you. If absolutely necessary, you may store valuables for safekeeping. The hospital is not responsible for any personal property in your room, including eyeglasses, dentures and clothing, so please check food trays, beds, etc., to prevent loss or damage. Electrical appliances, such as hair dryers, electric blankets, radios, etc., are not allowed.

Parking

All parking is conveniently marked at the front entrance, emergency room and other medical office buildings.

Visiting Hours

Visiting hours are from 7:00 AM to 8:00 PM daily.

Main entrance doors are closed for entry from 6:00 PM – 8:00 AM Monday – Friday and from 6:00 PM Friday to 8:00 AM Monday each weekend.

Visitors arriving when the main entrance is closed may enter through the Emergency Department Lobby.

Food Services

Patient mealtimes are from 7:00 AM to 9:00 AM for breakfast, from 6:00 AM to 1:00 PM for lunch, and from 5:00 PM to 7:00 PM for dinner. An “Anytime Menu” is available upon request. Patient meals are based on physicians’ orders, and catering associates provide a selection for each meal daily.

For visitors and guests, lunch is available for purchase Monday through Friday from 11:00 AM to 1:00 PM in The Courtyard Café located on the ground floor of Lincoln Medical Center. While the café is not open for breakfast or dinner service, guests may purchase trays served to patient rooms for a nominal fee. If you are interested, call 931-438-7643 for assistance.

Snack and beverage machines are always available and located in the main lobby on the first floor near the restroom area and the second floor near the elevator.

Clergy

Please feel free to have your pastor visit you during your stay. If you would like the hospital to contact a clergy member, every effort will be made by the case management department or nursing personnel during nights, weekends, and holidays.

Concern or Complaint

If you have a concern, we recommend that you first attempt to resolve it with the department where the problem occurred. If you don’t resolve the matter with the person providing your care, we encourage you to contact the department manager, charge nurse or supervisor.

Non-discrimination Statement

Lincoln Medical Center and Huntsville Hospital Health System comply with applicable Federal civil rights laws and do not discriminate on the basis of age, race, ethnicity, religion, language, physical or mental disability, socioeconomic status, creed, sexual orientation, national origin, gender identity or expression or source of payment.

Smoking Policy

Lincoln Medical Center is a tobacco-free campus. We do not allow tobacco use on our properties, including parking lots. Patients cannot leave their units to smoke without prior physician/nursing staff approval. We appreciate your cooperation in promoting wellness and a community-wide effort for a clean-air environment.

Language Interpreters

Lincoln Medical Center offers remote language interpreters.

Click the button below for more information.